How To Measure
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Miscellaneous
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Measure over undergarments & pull it snug but not tight. If you will be wearing special undergarments with your dress, measure over those. Don't have a measuring tape? Just use a piece of string then very carefully measure it with a ruler!
BUST: Measure at the fullest part over an unpadded bra
WAIST: Measure at smallest part - about 2" above the belly button.
HIPS: Measure around fullest part of hips keeping tape level all around.
For each inch, dresses generally go up 1 size. So, if you measure over clothing, your dress will be too large. Do not measure your waist at your belly button as this is too low and will cause you to order a dress too large. Measure at the smallest part of your waist about 2 inches above your belly button.RETURN POLICY: ALL SALES ARE FINAL AND CANNOT BE EXCHANGED FOR ANY REASON
As Nicole's Boutique is a full service bridal shop and is not able to accept returns or exchanges on dress purchases through either our store or website. All dress sales are final. We are a specialty retail store and do not take returns or exchanges in our physical store as is the policy of most stores like ours and this extends to our internet customers as well. Here are a few of the reasons that we are not able to take returns or exchanges:
1. As for special orders, our manufacturers do not accept our returns on items unless they are damaged, defective, or incorrectly delivered (i.e.: incorrect item is delivered, delivered past wear date, delivered to address other than provided at time of order, etc.). Therefore, we may only accept returns or exchanges from our customers under the same conditions. There is no refund for shipping charges, regardless of reason for return.
2. Due to limited store space as a full-service specialty store we do not have the same capacity that our manufacturers and factories do to house dresses. Each season we buy stock for our store depending on how many gowns we think we can sell that given season. Any returned gowns would have to be added to our stock in our store. (Because dresses are ordered in specific styles, sizes and colors it is very rare that another customer will want the exact dress that you did,which means we would rarely be able to sell the dress.) This would then cause our store to be overstocked and force us to raise our prices to cover losses due to returns and exchanges.
3. Some customers would want to return their gown AFTER wearing it. No one would want to buy a gown that someone has already worn and we are unable to sell used merchandise.
4. Many gowns sell out quickly and there may not be another gown available for exchange. Our return policy is very strict so that we may continue to offer you competitive prices on quality merchandise. It is your responsibility,when placing an order, to understand and abide by this policy. We take pride in offering our customers quality merchandise that is delivered as promised! We carefully inspect each item that is shipped from our store to be sure it is the style, size, and color that you ordered, free of damage or defect and will reach you before your wear date.
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